If you have any questions, comments, or concerns regarding the IAMS products, dial one of the following customer service numbers to talk with a manager in real-time: 1-800-675-3849 (Canada) or 1-800-525-4267 (US). To speed up the communication process, have all your questions at hand.
IAMS provides separate email addresses to solve different issues. If you notice problems with the accessibility of certain content on the official company website, report them at accessibility@effem.com. Regarding the privacy policy inquiries apply to the company by using the following IAMS contact: privacy@effem.com.
The IAMS headquarters is located in the United States at 101 International Drive Mount Olive, New Jersey 07828, United States. You can meet with the specialists of a certain department there to discuss cooperation or other important corporate-related matters. The company also has a branch office at 800 High Street Hackettstown, NJ 07840. To send DMCA inquiries, use the following IAMS mailing address: c/o Marketing Properties Mars, Incorporated 930 W Evergreen Ave Chicago, IL 60642.
The company does not indicate what days and hours its specialists accept appeals. However, you can find out the exact schedule by calling one of the support numbers we mentioned in the first block of the questions.
In addition to the adobe mentioned ways of communication, you can also use an IAMS chat option. To send a message to the virtual assistant, click on the “Hi” round button in the lower right corner of the IAMS website, enter your question in the “Message” field, and click “Enter”. Clicking on the “Launch” orange button under “Chat with a Pet Expert” is another way how to open the online chat window.
